Refund policy
Refund Policy
We want you to love what you wear. If it’s not quite right, we’ve made our return policy fair and easy.
✅ Eligible Returns
- Returned within 14 days of delivery
- Unworn, unwashed, and in original condition
- Tags attached, proof of purchase provided
Items not meeting these conditions may be returned to the sender at their cost.
🔁 Exchanges
We offer size exchanges where available. If the item is out of stock, you’ll receive store credit.
💸 Refunds
- Processed to original payment method after inspection
- Shipping costs are non-refundable unless faulty or incorrect
- Please allow 3–5 business days for refunds to appear
🧾 Afterpay Orders
If you paid using Afterpay, your refund will be processed through them. Installments will adjust accordingly. We cannot cancel scheduled Afterpay payments directly.
📦 How to Return
Email rackitclothingau@outlook.com with your order number to start the return process.
Last updated: June 2025